Mandia continues to excel in upholding the agency’s high standards for IT support, compliance, and risk management.
DMW is pleased to announce that Mark Mandia has been promoted to IT Manager.
Mandia joined DMW in February 2022 as IT Specialist and most recently served as Sr. IT Specialist, supporting the day-to-day operations of DMW’s Technology Department, including Help Desk services, as well as ongoing infrastructure maintenance and security initiatives. Throughout his tenure, Mark has consistently demonstrated a strong commitment to employee support and cross-functional collaboration.
In his new role as IT Manager, Mark will broaden his responsibilities to further enhance employee support and training, while also supporting compliance and risk management initiatives. He will play a key role in strengthening partnerships with both vendors and internal teams, helping ensure that DMW continues to meet—and exceed—its high standards for data security.
“This is a truly well-deserved promotion,” said Ryan Cane, DMW’s Director of Information Technology & Compliance. “From his first day at DMW, Mark immediately hit the ground running, quickly learning our agency’s IT needs, processes, and policies. Since then, he has expanded both his role and skill set tremendously, becoming an even more valued asset as DMW continues to deliver exceptional IT support for our employees and clients.”
Mark has a bachelor’s degree in communication from the University of Scranton, and a master’s in education from Gwynedd Mercy University. He also possesses SSCP and CompTIA A+ certifications.
###
About DMW
DMW is the preeminent Health Insurance marketing agency. We are an award-winning, full-service direct response agency with 40+ years’ experience in omnichannel marketing. Clients rely on us for successful response marketing strategies and breakthrough creative driven by data insight. Our team is focused on Core Values — Connected, Inquisitive, Accountable, Authentic — that motivate us to do great work and Inspire Direct Results. To learn more, please visit www.dmwdirect.com.
For more information or to schedule an interview, please contact Christina Clausen at cclausen@dmwdirect.com or 484-383-0153.