1. Data Security & Handling
DMW Worldwide LLC (“DMW”) is a professional services agency that provides Marketing, Advertising, and Analytics services to clients and is committed to protecting the integrity, privacy, and confidentiality of Protected Health Information (PHI), Personally Identifiable Information (PII), and other data entrusted to us. Our policies and procedures meet the physical and technical security measures required by applicable federal and state regulatory guidelines for the use, storage, and transmission of data. DMW has implemented compliant electronic and physical security measures and established stringent administrative security procedures to protect data from unauthorized access, improper use, alteration, and unlawful or accidental destruction. We adhere to all applicable laws, including the privacy and security regulations promulgated pursuant to the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the modifications of those by the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009.
Data security and privacy are vital to our clients. DMW commits to making the confidentiality, integrity, and availability of the data entrusted to us a top priority. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, technical, administrative, electronic, and managerial procedures to safeguard and secure the information in our custody.
DMW may receive, utilize, and disclose data submitted to us by clients only for the limited purposes set forth in its agreements with each client. DMW has no other use or purpose for the data.
DMW employs various processes to ensure that data remains as it was originally received from the client. However, for the purposes of creating USPS-compliant mail files, DMW may perform address standardization and National Change of Address processing (NCOA) which may alter the mailing address of the record. No other alteration is performed and processed data is audited for accuracy.
DMW does not grant consumers direct access to their information. Should a consumer have questions or need access, DMW will work with clients to provide appropriate responses and access. To the extent DMW receives a request from a consumer, a consumer’s legal representative, or other legal authority to access data in our possession, DMW will immediately notify the client and work cooperatively to provide information in a legally appropriate manner.
DMW shall retain all PHI submitted by clients in accordance with the Business Associates Agreement and any other written client agreements. If there is a request to destroy data, it is done in accordance with applicable industry standards to protect identifiable data from loss, theft, misuse, or unauthorized access.
Clients are responsible for providing in writing to DMW, any request to remove PHI or PII from our possession as necessary to comply with consumer requests or other applicable laws. DMW will respond with diligence to any such request.
2. Client Responsibilities
DMW relies solely on our clients to provide accurate and up-to-date data. Once received, we will safeguard and ensure that the confidentiality, integrity, and security of the data is maintained in accordance with the policies summarized herein. Our clients control what information is provided to DMW and should not submit information that is unnecessary or not applicable to the scope of work. DMW reserves the right to refuse any data containing sensitive information that is not a necessary component of the scope of work.
In providing information to DMW, clients must (1) determine whether additional consent is required and (2) obtain that consent in accordance with the purposes for which the data is being utilized.
3. Information We Collect & Website Use
Our website may use cookies, tags, pixels, or similar technologies to help us understand how visitors use our site, improve performance, and support marketing and analytics. These technologies do not identify you directly but may collect information such as your browser type, device information, and pages visited.
Our website may contain links to third-party services or client portals. These external sites are not under our control, and their privacy practices may differ from ours. We encourage you to review their respective privacy policies.
4. Contractual Protections
DMW enters into data security agreements with clients as requested, including HIPAA and HITECH Act-compliant Business Associate Agreements with clients defined as Covered Entities. These agreements ensure that we acknowledge our legal and contractual obligations and commitments to comply with applicable state and federal laws.
DMW utilizes the services of third-party vendors with the consent of our clients. We allow such third parties access to data only when necessary to fulfill our contractual agreements with our clients. To that extent, DMW enters into subcontractor Business Associate Agreements requiring the vendor to attest to its compliance with all Business Associate obligations imposed by state and federal law.
5. Compliance & Policy Administration
DMW promotes a culture where individuals, in good faith, can: communicate appropriately about compliance concerns; report concerns or violations of applicable laws or policies; participate in an investigation; refuse to participate in inappropriate or wrongful activity (“Protected Activity”) without fear of retaliation.
Any form of retaliation against an individual for engaging in Protected Activity is strictly prohibited, even if the reported concern or incident is not substantiated following an investigation. Any adverse action or behavior that is intended to intimidate, threaten, coerce, or discriminate against an individual for reporting a concern or incident or participating in a related investigation may be considered retaliatory in nature.
If you have any questions relating to this Privacy Policy, or if you wish to report a suspected or actual compliance, security, or privacy incident or concern, please contact:
E-mail: infosec@dmwdirect.com
Phone: 610-407-0407
DMW
701 Lee Road, Suite 210
Chesterbrook, PA 19087
DMW may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When updates are made, we will revise the “Last Issued” date shown at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information entrusted to us.
Last Issued 08/21/2025