As President and Chief Operating Officer, Mark Mandia is responsible for leading day-to-day operations, driving agency growth, and optimizing client satisfaction. With over 20 years of experience in managing professional service firms. Mark’s expertise includes strategic and tactical business planning, change management, corporate treasury, and compensation plan design. He has been at the forefront of transforming traditional agency structures into more dynamic platforms for growth.
Since joining DMW in 2006, Mandia has focused on improving agency operating processes and bolstering the infrastructure to effectively support expansion and meet the increasingly complex demands of growth and a changing marketplace.
Prior to joining DMW, Mark served three years as Chief Operating Officer for Brown + Partners, a print management company based in Blue Bell, Pa. Prior to that he spent seven years as Chief Financial Officer and then Chief Operating Officer for Devon Direct Marketing & Advertising, L.P., a subsidiary of Euro RSCG Worldwide, located in Berwyn, Pa. Before joining Devon, Mark held a number of financial positions during his 13 years with management consulting firm The Hay Group in Philadelphia.
He graduated from Saint Joseph’s University with a Bachelor of Science degree in Accounting and was awarded a Master of Business Administration degree from the same institution.